FAQ

Where can I buy SHARPS products?

You can buy SHARPS products here at www.sharpsnyc.com and in SHARPS BARBER and SHOP locations. We'll be opening new digital sales channels soon, wholesale accounts with retailers in the USA/ Canada & Mexico, and have distributors in Germany, Australia and Japan.

Can you send samples of your products?

Absolutely, samples will be included with your order. 

How can I change or cancel my order?

Simply open your order confirmation and click on "Change/ Amend My Order" and that will take you to the correct page with simple steps to do what you want to do.

Do you accept International Credit Cards?

Yes we do.

Does the website ship products internationally?

Yes, virtually anywhere mail can be delivered. Please have a look at our Shipping Policy for more information.

What can I do if I forgot or want to reset my password?

No problem, click here and follow the instructions to reset your password

Where can I purchase discontinued products?

We'd love to know if you don't see a product that you're looking for, whether its discontinued or a new addition to the lineup, click here to tell us your ideas and if we bring it into production you'll be the first send a few of that item on the house! 

Are all your products natural?

Where possible we use natural ingredients, however you should check the ingredients list for each product to see if there is something in there that doesn't work for you. We'd like to know if you don't like anything contained in our products, so please let us know here

Are your products vegan?

We'll have to get back to you on that one, we do not use animal testing and avoid suppliers who are not able to prove they are cruelty-free, we're working on certification for this and other important principles throughout our business.

What is the shelf-life of your products?

Our products are shelf-stable for 12, 24, 36 months depending on the formulas - this is indicated on the product packaging. Once opened the products should be used within three months as natural evaporation will change its effectiveness.